I feel much more comfortable about sending in maintenance requests to custodial services after this cafe. I hate to impose and I thought my requests would be too menial. However, hearing the head of the custodial services assure us that they’re here to make us comfortable made me more relaxed. I was also surprised to hear about how other residents send in all sorts of maintenance requests and that everybody pretty much has the same problems. I’m glad I got to meet the person who actually reads and distributes the requests. He explained how everything worked  and now I’m more understanding about this process. I admired how he put his workers through a mental health workshop so that they would know how to deal with certain situations with students. I haven’t been here long because I’m a transfer, but I’ve learned along the way about how genuine the faculty and staff here are with making you feel at home. I really appreciate the custodial services and how much effort they put into making us feel comfortable, no matter how small the request is.