Complaints R Us

Everyone complains. Whether it be about their day, their friends or family, or even their dirty bathroom, everyone complains about something. During this cafe I got to hear about the complaints my fellow scholars have with regards to our living conditions. Regardless of how minuscule a problem might seem to us, the buildings manager takes into account all of our complaints. Some things that bother us may go unnoticed by the staff and our service requests are a huge help in addressing these problems. The buildings care team views us as our customers and their primary job is caring for our facilities but their mission is to make us feel at much at ease and safe as possible as if we were at home. I didn’t realize that part of their job is to protect our wellbeing. I feel very comfortable and taken care of knowing that they are looking out for me. Coming home from class to a clean bathroom is a privilege I won’t take for granted ever again. Thank you custodial staff!

2 thoughts on “Complaints R Us

  1. Amen to that. I lived in South Baker last year where the plumbing is a bit older than in main. No matter how bad the plumbing seemed, the custodial staff would always be able to fix things and make the building livable again.

  2. I enjoyed reading your post. I went to this cafe as well, and I was surprised when Mr. McCabe brought up caring for our well-being as you mentioned. This talk made me appreciate the Building Care staff’s hard work even more.