Categories
Case Studies Speech

Speech, Consequences and The MAP

It’s not easy to limit speech wisely–you need a LAAP that fits your venue and goals.  But it’s even harder to impose consequences for “crebit” (speech that violates the LAAP), while still doing so in a moral way (as laid out in The MAP), because while we limit speech, we punish people.  Today’s example in the news:

Facebook and Trump are at a turning point in their long, tortured relationship

On Jan. 6, as an angry mob stormed the U.S. Capitol, President Donald Trump posted on Facebook that his supporters should “remember this day forever.”

“These are the things and events that happen when a sacred landslide election victory is so unceremoniously & viciously stripped away from great patriots who have been badly & unfairly treated for so long,” he said in a post.

In response, Facebook did something it had resisted for years: banned Trump’s account indefinitely for inciting violence. Twitter, YouTube and others followed suit.The ban is that culmination of a long-running and tortured relationship between the politician and the social media company, one that will hit a new inflection point on Wednesday. That’s when a Facebook-funded panel of experts will announce whether Facebook must reinstate Trump’s account. The impending decision by the Oversight Board, a less than one-year-old body that describes itself as an “experiment” in the regulation of online speech, could be the most consequential decision ever regarding free speech on social media, according to experts. It could also alter the way that social media companies treat public figures going forward.

I’m not going to say anything about Facebook’s LAAP–its policies regarding what can be said.  Instead, I’ll talk only about the consequences of speech.

This particular case involves one of the most extreme consequences available to the host of an online venue: the banhammer. But it extends easily to more traditional venues.  When is it appropriate to ban a colleague from future business meetings?  To ban a student from a classroom?  To ban someone from holding their own meeting in your venue (like calling a meeting or giving a public talk)?

Categories
Case Studies Diversity Equity Inclusion Friedman Doctrine Speech

Basecamp: A case study in governing speech

Basecamp implodes as employees flee company, including senior staff

After a controversial blog post in which CEO Jason Fried outlined Basecamp’s new philosophy that prohibited, among other things, “societal and political discussions” on internal forums, company co-founder David Heinemeier Hansson said the company would offer generous severance packages to anyone who disagreed with the new stance. On Friday, it appears a large number of Basecamp employees are taking Hansson up on his offer: according to The Verge contributing editor Casey Newton’s sources, roughly a third of the company’s 57 employees accepted buyouts today. As of Friday afternoon, 18 people had tweeted they were planning to leave.

As I wrote in a prior post, speech is rarely free.  It costs time, so when time is short, people impose limits on what can be said:  speakers need to comply with a LAAP.  Just like GAAP restricts what you can say in financial statements, a LAAP restricts what you can say in some particular venue (the L is for Local).

Categories
Case Studies Friedman Doctrine Law

The Friedman Doctrine & Voting Laws

When should businesses get involved in politics, or other social matters?  Case in point:  what do you think of this?

Business Coalitions to Speak Out Against Voting Restrictions in Texas

Two broad coalitions of companies and executives plan to release letters on Tuesday calling for expanded voting access in Texas, wading into the contentious debate over Republican legislators’ proposed new restrictions on balloting after weeks of relative silence from the business community in the state.

One letter comes from a group of large corporations, including Hewlett-Packard, Microsoft, Unilever, Salesforce, Patagonia and Sodexo, as well as local companies and chambers of commerce, and represents the first major coordinated effort among businesses in Texas to take action against the voting proposals.

The letter, under the banner of a new group called Fair Elections Texas, stops short of criticizing the two voting bills that are now advancing through the state’s Republican-controlled Legislature, but opposes “any changes that would restrict eligible voters’ access to the ballot.”

A separate letter, also expected to be released on Tuesday and signed by more than 100 Houston executives, goes further. It directly criticizes the proposed legislation and equates the efforts with “voter suppression.”

Categories
Case Studies Moral Philosophy

Reflexive Control, Perception Management & The MAP

Business leaders often look to warfare for business strategy.  Sun Tsu’s The Art of War is a business classic, quoted by everyone from The Drucker Institute to Tony Soprano.  So I’ve been thinking about how this war-business connection fits into both traditional managerial reporting and moral accounting.

I came across a useful case study on this question as part of my preparation for the Cambridge Disinformation Summit. (I’m on the advisory board and editor of the Journal that will publish papers coming out of it). From an article on the Russian theory and practice of Reflexive Control:

Categories
Cross-Cultural Moral Accounting Engagements What is Accounting

…and chip away at everything that doesn’t look like an elephant

How do you make a sculpture of an elephant?  Start with a huge block of marble, and chip away at everything that doesn’t look like an elephant!

It’s an old joke, but a good summary of how moral accounting works toward its twin ambitions for accountability systems:  to improve moral performance, and to do so in a moral way.

It’s really hard to sculpt an elephant from the inside out, and it’s also hard to improve moral performance from the inside out.  Let’s start with the very center:  moral character.  Sure, people can be selfish, cowardly, sadistic, or otherwise fall short of most people’s moral aspirations.  But good luck changing that!  Character attacks (like calling someone racist) create predictable resistance.  And even if people will listen, can you really change them?  After all, the very definition of character is that it is a persistent trait of a person.  One of most important rules of a moral accounting engagement is that it doesn’t evaluate anyone’s character–ever!  That’s like trying to sculpt an elephant from the inside out.

If we take one step away from the center, we have social norms.  These come up a lot as an alternative to character attacks, especially when we are talking about people from cultures long ago or far away, who fall short of today’s moral aspirations.  Sure, that famous dead writer, or that international business partner, might have some pretty awful views, but that just reflects their society.  Again, good luck changing that!  Moral accounting doesn’t try to change a society’s morality.  Instead, a moral accounting engagement just attempts to document that society’s moral aspirations, and then works from there.  If they differ from our own, so be it.

But as we move to the next step, we can finally see the parts of the marble that don’t look like an elephant–how does that society enforce their moral system?  Now we are talking about accountability systems (which we can also call “governance”), and that’s something that we can actually work with–people will listen to us without too much defensiveness, and change is actually possible.

Sometimes what we’re doing does cut into some pretty sensitive parts of the elephant, because it reveals that a society doesn’t fully understand its own moral aspirations.  Lots of accountability practices that feel like morality are actually just a collection of loosely related norms, like “when someone does this bad thing, do that to them.”  And those norms can conflict in ways that violate the Moral Accountability Principles (The MAP).

For example, consider the case of abortion.  Moral views on abortion vary quite a bit from society to society, and moral accounting has nothing to say about whether one view is better than another. But it does have something to say about a society that, for example,  takes a lax approach to rape, punishes women severely for having abortions, punishes them very severely if they fail to take care of their children, provides women with little support for raising children.

Taken separately, each of these accountability practices might reflect moral aspirations that reflect the moral elephant we’re trying to sculpt. But taken together, they represent an accountability system that (in my estimation, anyway) violates the Bookkeeping,  Proportionality and Entity principles.  A poor mother who has become pregnant without her consent has two pressing obligations–to bring her unborn child to term, and to care for her other children–but no assets with which to settle both obligations.  Bookkeeping says that it’s not moral to punish someone for not accomplishing the impossible, and Proportionality says that punishment must fit the extent of the moral failing.  But despite the high stakes, the woman can’t fail much, because no one could possibly live up to these competing obligations with no assets.  And the person who actually caused this problem–the father–is not being punished at all, violating the Entity Principle.

These violations of the MAP have many solutions that don’t require changing the society’s moral aspirations.  Instead, moral accountants can just evaluate accountability practices, show that collectively they conflict, and show the range of ways they could be changed.

Of course, societies change their moral aspirations over time, and some activists might work to change them. But moral accountants only chip away at the edges, to reveal the elephant of a particular society’s current moral aspirations, whatever they may be.

Categories
Accountability Networks Case Studies Cross-Cultural Data Algorithms and Artificial Intelligence Law

China’s New Export: Their Social Credit System

‘…allow the trustworthy to roam everywhere under heaven while making it hard for the discredited to take a single step.’

The quote above comes from the founding document of China’s Social Credit System (CSCS), which was written in 2014, and set out plans for comprehensive rollout by 2020.  China is way behind schedule, but the progress they’ve made shows the importance of moral accounting’s twin aspirations for accountability systems:  to improve moral performance (not just any performance), and to do so in a moral way.

This post will serve as the foundation for a case discussion in my Executive MBA course on managerial reporting.  Discussion questions are in this font. 

Categories
Measure Management What is Accounting

Measure Management, Effectiveness, and Morality

There’s an  interesting article in Strategic Finance about measure management and narrative reporting, based on research by Jeremy Bentley (a former doctoral student of mine).  It’s a great opportunity to clarify how moral accounting fits together with more traditional managerial accounting, particularly as I present it in What Counts and What Gets Counted–so also a great opportunity to introduce the Managerial Reporting course I’m about to start teaching in the EMBA Americas program this month.

Categories
Events Moral Accounting Engagements

Panel on Business, Morality & Psychology

Yesterday I was on a panel with Cornell colleagues Laura Niemi, Kate Walsh and Maureen O’Hara, on Business, Morality and Psychology.  You can guess what I talked about:  Moral Accounting!

Here’s the video, about 90 minutes, with four 10-minute presentations.  This link starts with mine, around 42 minutes in).

UPDATE:  It looks like the link is not publicly accessible yet.  I’ll paste in a new link when I have one.

 

 

 

Categories
Case Studies Data Algorithms and Artificial Intelligence Diversity Equity Inclusion Law Moral Accounting Engagements Technology

Hold yourself accountable – or be ready for the FTC to do it for you

The US Federal Trade Commission just issued guidance on “Aiming for truth, fairness, and equity in your company’s use of AI“.  The title of this post comes from the kicker at the end of their announcement:

Categories
Accountability Networks Case Studies Moral Accounting Engagements

Scott Rudin: Jerks and Accountability

New York Magazine interviewed 33 people who have worked for Scott Rudin, entertainment producer long famous for being one of the few to win an Emmy, Grammy, Oscar & Tony, and newly infamous for being a jerk.  And I use that word in its technical sense, defined by philosopher Eric Schwitzgebel as follows: