On behalf of Anika Malhotra:
Disaster Preparedness in the Thai Hospitality Industry
One of the deadliest natural disasters in recorded history, the 2004 Indian Ocean earthquake and tsunami, resulted in the deaths of over 230,000 people in fourteen countries and provoked worldwide humanitarian efforts which led to the donation of over USD$14B in aid. Of these fourteen countries, Thailand was one of those that were hardest hit with an estimated 8,212 death toll.
The two industries that were greatly impacted by this disaster were the fishing and tourism industries. The destruction of industrial infrastructure in coastal areas within the fishing industry had substantial impacts both on regional and national scales, affecting employment in coastal regions and foreign exchange earnings on a national level.
With these direct effects of the tsunami, came indirect effects within the hospitality industry. As investigations into the disaster continued, there was speculation that many of the resort hotels directly hit by the tsunami did not alert guests in a timely fashion and that staff were not well equipped to handle such situations. Moreover, regardless of whether tourist’s travel destinations were affected or not, there was a psychological concern and fear for their safety while traveling in areas of this part of the world. The hospitality industry was then hit with numerous cancellations as a result.
Tourist’s concerns and trip cancellations created a negative image of the hospitality industry for their lack of disaster preparedness. As the industry began to fear that this negative impact might be long lasting, many hospitality companies joined forces with humanitarian organizations to develop stronger disaster preparedness, recovery, and risk mitigating skills.
Addressing issues of crisis management and providing hospitality employees with the necessary skills involved gives these companies a competitive advantage. The first step in these efforts is focused on pre-crisis communication. The thought here is that communicating more effectively and implementing solutions for these situations will help rebuild trust and credibility from the public’s perspective.
Rather than a focus on maximizing profits for shareholders, there has been an increased focus on corporate social responsibility (CSR) within the hospitality industry. Although brand reputation and financial factors still play a major role in the decision making process for tourists and potential employees, they are looking more for companies who contribute to more wide-ranging societal goals. These CSR contributions are often in the form of cash donations, work force initiatives, partnerships with NGO’s, and by providing shelter and evacuation. The top 3 hotel companies in the industry that are most contributing to this reform are Hilton, Marriott, and Accor.
The Ministry of Public Health in Thailand, The International Federation of Red Cross and Societies, and other NGO’s, as well as those in the Thai private sector formed partnerships with these hospitality companies to train employees and provide assistance and funding in these efforts to rebuild the economy in Thailand. The Tsunami Victim Relief Center was also founded days after the tsunami to help in mobilization efforts. The Royal Thai Government (RTG) has also been greatly praised for their role in providing support to the affected communities. The United Nations Country Team along with bilateral development agencies worked with the RTG to address issues and challenges in the rebuilding effort.
The efforts of these organizations in collaboration with hotel companies and educational efforts proved to help tremendously towards rebuilding the hospitality industry in Thailand. Below can be found the Tourism and Earnings Growth in Thailand chart as of one year after the tsunami (2005):
The above chart proves that not even fully into 2005, in Q2, there was shown a significant positive change in the percentage of tourism earnings in one year from
-6.2 to +4.4 in growth.
The monsoon season in Thailand in 2011 was a period in which was demonstrated how far humanitarian aid efforts and disaster preparedness have improved since the tsunami disaster in 2004. As a result of the storms during this time, flooding began to spread throughout the Northern, Northeastern, and Central areas of Thailand. These floods resulted in the deaths of 815 people, with a total of 13.6 million people having been affected by the same. The Tourism Authority of Thailand (TAT) projected a combined loss of USD$825M as a result of reduced international and national tourism, with people having cancelled their trips to the region.
Hotels in and around the affected areas in Thailand began to take measures to ensure the safety of their guests, and help with the relief efforts of the surrounding community. The Mandarin Oriental in Bangkok organized a thorough workshop for more than 1,000 of its staff members to drill them in how to manage the flood situation. The Shangri-La Hotel also took precautionary measures during this time by placing sandbags outside of the property in an effort to prevent water from flowing into the property and by storing enough food and medical supplies for their guests and staff to last three days in the case of an emergency situation.
More major hotel companies are doing their part to help with disaster relief in other ways:
a) Marriott International converts points donated by guests into cash for contribution to the IFRC Disaster Relief Emergency Fund.
b) Hyatt has developed a volunteer outreach program, Hyatt F.O.R.C.E- allowing for employees to provide local and worldwide support on company paid time.
c) Hilton Honors has implemented a charity titled “Blanket them With Love” to help with the after effects of the 2011 floods in Thailand. “The project will provide 1) immediate relief to victims by giving emergency life packs (includes food and other daily necessities) to evacuees, 2) 700 financially needy families affected by the coming 4 months of cold weather with blankets, so that the most vulnerable targets like young children and elderly will be protected from diseases associated with the cold climate. 3) Help to at least 10 affected homes with repairs after the floods, so that the family go back to safe shelters.”
d) AirAsiaGo had absorbed the cost of credit card transaction fees on their website for one month from October-November 2011. In addition to this, they worked with local hotels in Bangkok to provide discounts to travelers.
e) As part of their CSR initiative, Hilton Pattaya donated 100,000 baht to the Rotary Club of Taksin Pattaya to help with relief and rehabilitation projects for the aid of those affected by the floods in Thailand.
In order to help with the rebuilding efforts after the floods, the Thailand Convention and Exhibition Bureau (TCEB) has implemented a communication center that will keep event organizers updated as to the status of their future events, one such event being the annual Royal Flora Expo.
It is made evident to us that the efforts made for disaster preparedness by the hospitality industry in Thailand and throughout the world will help in reducing financial and emotional burdens of many of those affected by such natural disasters as the 2004 tsunami and 2011 floods. Whether it is by partnering with NGO’s or companies within the private sector to help provide employees and their families the skills needed to help mitigate the outcome of such disasters, by providing direct financial support, by sending its employees on volunteer efforts within the community or worldwide, or by providing food and shelter to those affected, the hospitality industry in Thailand is helping to rebuild security and lessen the fears of travelers worldwide.
Thank you so much for writing such a beautiful article, i hope you will keep it up in future too. Solar panel
This is my first time i visit here and I found so many interesting stuff in your blog especially it’s discussion, thank you. Gaming News
This is highly informatics, crisp and clear. I think that everything has been described in systematic manner so that reader could get maximum information and learn many things. Gaming News
The 유흥사이트 is where entertainment dreams come true. Immerse yourself in its captivating options.
It has been a regular practice for me to check the speed of my Test WiFi. It’s like making sure my internet connection is healthy by taking its pulse. It’s remarkable what a quick speed test can tell you about your network’s functionality. I feel more secure knowing that I have a strong and quick Test WiFi connection whether I’m streaming, playing a game, or just surfing the internet. Additionally, it’s a terrific approach to solving any problems and making the required changes to improve my online experience. The key to a seamless digital existence is to frequently Test WiFi speed, but don’t forget to perform immediately! internet speed test
FAST CREDIT REPAIR SERVICE
I started the year with a bad credit score, lingering debts and derogatory record which affected my ability to finance a new home, including a new car. I tried a few credit restoration firms but all were abortive until I saw a post about HACK VANISH CREDIT SPECIALIST. I reached out to them and surprisingly they helped cleaned-up my derogatory and raised my FICO score to 782 across all three bureaus, within a short period of time I got qualified for a new home, and also purchased my dream car. Anyone with related issues can reach out to them for assistance via [Hackvanish @ Gmail. Com] or Phone: (2 0 9 ) 3 3 0 – 3 0 4 7.
Trust 오피가이드 to keep you informed about op사이트 순위 (ranking) trends and developments.
Can lost Bitcoin be Found or Retrieved?
Generally speaking, whether lost bitcoin can be found or not depends on how it was lost. Considering the quantity of missing cryptocurrency out there, people have begun offering services to help recover lost bitcoin. These include data recovery specialists, but you need a professional recovery expert like Mr Thomas to help you get back your lost bitcoin.
Contact them to recover lost bitcoin, bitcoin cash, as well as all other forms of cryptocurrency. And you can be sure that no matter how long it has been lost, you will still get your bitcoin worth.
Contact their support team for further assistance:
HQRECOVERY22 at G M A I L dot C O M
You Can Whatsapp or Text: + 1 3 2 3 3 8 8 5 7 1 5
NO UPFRONT PAYMENT!
303 Second St., Suite 900 South Tower,
San Francisco, CA 94107
Thank me later.
FAST CREDIT REPAIR SERVICE.
I started the year with a bad credit score, lingering debts and derogatory record which affected my ability to finance a new home, including a new car. I tried a few credit restoration firms but all were abortive until I saw a post about HACK VANISH CREDIT SPECIALIST. I reached out to them and surprisingly they helped cleaned-up my derogatory and raised my FICO score to 782 across all three bureaus, within a short period of time I got qualified for a new home, and also purchased my dream car. Anyone with related issues can reach out to them for assistance via [Hackvanish @ Gmail. Com] or Phone: (2 0 9 ) 3 3 0 – 3 0 4 7.
Nice to be visiting your blog once more, it has been months for me. Well this article that ive been waited for therefore long. i want this article to finish my assignment within the faculty, and it has same topic together with your article. Thanks, nice share. Gaming News
Lovely information you give to us. From now i will get slot gacor server thailand for better life. Thanks keep it up.
Experience Toto like never before with 텐텐벳. Unparalleled odds and a range of games ensure a winning ride.
Thank you very much for this amazing post. I admire your inspiring and motivating works and I would love to read more of your great article. visit please UFABETทีเด็ดแทงบอล
I admire your inspiring and motivating works and I would love to read more of your great article. visit please UFABETทีเด็ดแทงบอล
Wow, excellent post. I’d like to draft like this too – taking time and real hard work to make a great article.please visit UFABETเว็บแทงบอลถูกกฏหมาย
ETS offers a variety of practice materials to help your students prepare for the TOEFL ITP® tests. Free test prep. Sample questions. Test takers can practice .Test Toefl Itp Online
Your work is truly appreciated round the clock and the globe. It is incredibly a comprehensive and helpful blog.please visit UFABETแทงบอลคืนนี้
This information is so useful and informative which you have shared here. It is beneficial for beginners to develop their knowledge. It is very gainful information..please visit UFABETคาสิโนมือถือ
I fell victim to fraudulent crypto asset scam after scammers directed me to the website “liquldohn.com/h5.” I met Fergus Lee through LinkedIn, and then communicated through the online app Line. Fergus showed me how to set up an account on Crypto.com and gave me the link to“liquldohn.com/h5.” I started with $4,000 and got back $2400 on my first trade. Fergus then convinced me to withdraw from my 401(k) retirement account, and transfer to Liquldohn. I sent almost $80,000 in three separate transactions. At some point, I believed I had made a profit of more than $300,000. But when I tried to withdraw the funds, Liquldohn’s “customer service” told me that my account would be frozen and I would have to deposit $28,000 to” unfreeze” it. I have not been able to recover funds until I came in contact with “HACKWESTAT WRITEME DOT COM” who clearly told me “I have been scammed” and promised to help recover all my money which he did in less than a week. I never believed it was possible but West recovered my Ethereum and also disclosed the identity of the guy, I didn’t regret paying Hack West.
I would like to thank you for the efforts you have made in writing this article. I am hoping the same best work from you in the future as well. Thanks… Insurance for Car in Clovis OtoSigna
I was looking at some of your posts on this website and I conceive this web site is really instructive! Keep putting up.. Insurance for Car in Clovis OtoSigna
Great things you’ve always shared with us. Just keep writing this kind of posts.The time which was wasted in traveling for tuition now it can be used for studies.Thanks Insurance for Car in Clovis OtoSigna
“El Transition Management es esencial para el cambio empresarial eficiente. Nuestros expertos brindan soluciones personalizadas para una transición sin problemas y éxito sostenible en su organización.”
Transition-Management
Singapore is known for its diverse culture, stunning skyline, and vibrant culinary scene. But amidst the hustle and bustle of this cosmopolitan city-state, there’s a growing trend that’s making waves in the world of haircare – Keratin treatments. Women and men alike are turning to this innovative hair treatment to achieve smoother, frizz-free, and healthier-looking locks. keratin treatment price
Great things you’ve always shared with us. Just keep writing this kind of posts.please visit UFABETคาสิโนมือถือ
This is highly informatics, crisp and clear. I think that everything has been described in systematic manner so that reader could get maximum information and learn many things. .please visit ทำไมต้องสมัครUFABET
Lovely article you made. Give much inspiration for me throught SLOT DANA. Thanks keep it up
이 웹사이트는 안전하고 신뢰성 있는 게임 경험을 제공하기 위해 고객의 개인 정보와 금융 거래를 보호하는데 중점을 둡니다. casino79.in 은 다양한 게임 선택과 다양한 배팅 옵션을 통해 플레이어들에게 다채로운 엔터테인먼트를 제공하여, 즐거운 시간을 보내고 동시에 승리의 기회를 누릴 수 있도록 돕습니다.
이 웹사이트는 다양한 형태의 카지노 게임과 베팅 옵션을 제공하여 플레이어들에게 다채로운 게임 경험을 제공합니다. casino79.in 은 안전하고 신뢰할 수 있는 온라인 게임 환경을 제공하기 위해 철저한 보안 조치를 취하고 있으며, 플레이어들의 개인 정보와 자금을 안전하게 보호합니다.
슬롯 머신, 포커, 룰렛 등 다양한 옵션을 제공하여 플레이어들에게 다채로운 경험을 선사합니다. “http://www.casino79.in“은 뛰어난 그래픽과 음향 효과로 사용자 친화적인 인터페이스를 갖추고 있어 플레이어들이 게임을 즐기기에 편리합니다.
Let’s practice your skills in the free online simulation test before taking the TOEFL test! TAKE THE TEST. What types of questions are available in this TOEFL.
Toefl Prediction Test
Your article so inspiration for me. Thanks for good information Slot Gacor here. thanks god bless us
Ben je op zoek naar een andere omgeving en wil je tegelijkertijd werken aan je droomcarrière als online marketing specialist? Dan hebben wij de perfecte mogelijkheid voor jou – Wonen en Werken in Harderwijk! Harderwijk, gelegen in Gelderland, is een bruisende stad gelegen aan de meanderende rivier de Amstel. Met veel activiteiten in de buitenlucht, een heerlijke Nederlandse keuken, een rijke cultuur en een bruisend nachtleven heeft Harderwijk voor iedereen iets te bieden! Bij Wonen en Werken als SEA of SEO in de gemeente Harderwijk werken we samen met toporganisaties om ambitieuze professionals zoals jij te matchen met de perfecte vacature die aansluit bij jouw vaardigheden. In een mum van tijd word je ondergedompeld in de Nederlandse cultuur terwijl je je verdiept in belangrijk werk in je droombaan. Bovendien betaal je hier slechts marginale belastingen in vergelijking met andere landen in Europa – niet iets om te laten schieten! Met een gemiddelde temperatuur van 20 graden in de zomermaanden, wie wil er nu niet zijn dagen doorbrengen met het verkennen van deze charmante stad? Mis deze kans niet! De vacatures stromen snel vol, dus handel vandaag nog en maak een verschil in je toekomst. Neem je carrière aspiraties mee door als freelancer te werken bij de gemeente Harderwijk. ( Copyright Httpmarketing Harderwijk ) Wonen en werken in de gemeente Harderwijk
Op zoek naar een nieuwe omgeving? Verhuis naar Zevenaar – dé ideale plek voor freelancers zoals internetmarketing specialisten als SEO en SEA experts! Deze vriendelijke stad staat bekend om haar adembenemende landschappen en biedt een rustig, landelijk leven. Naast geweldige restaurants en een bruisend nachtleven, zijn er tal van vacatures beschikbaar voor SEO- en SEA-specialisten en andere diensten. Of je nu liever in een modern kantoor werkt of bij een klein traditioneel bedrijf, Zevenaar biedt mogelijkheden in alle sectoren. Ontsnap aan de stress van het stadsleven en geniet van de rust, natuurschoon en culturele activiteiten in de regio. Laat deze kans niet voorbijgaan, verhuis vandaag nog naar Zevenaar en ontdek alles wat deze bruisende stad te bieden heeft! ( Copyright Httpmarketing Zevenaar ) Zevenaar Digitaal
Ben je op zoek naar een baan als SEO specialist? Zoek dan niet verder – Wonen en Werken in Dordrecht heeft alles voor je! Dordrecht is een bruisende stad met een scala aan vacatures voor avontuurlijke nieuwkomers. Of je nu een professionele carrière nastreeft of je creatieve activiteiten wilt ontplooien in de Rijnmond regio! Bekijk het vacature aanbod in Dordrecht , geef jezelf de kans om de schoonheid en diversiteit te ontdekken die dit kleine deel van Europa te bieden heeft. Naast de charmante architectuur, geschiedenis en cultuur biedt de stad zelf talloze mogelijkheden om professioneel en persoonlijk te groeien – maak gebruik van onze eersteklas vacatures met geweldige secundaire arbeidsvoorwaarden en flexibele werktijden. En als je op zoek bent naar iets aparts en creatiefs, probeer dan een van onze vele innovatieve startups waar je je innerlijke ondernemer kunt ontplooien. Begeleiding krijgen van sectorspecialisten en professionals uit de sector – het zou wel eens iets voor aspirant-creatieven kunnen zijn! Of als je op zoek bent naar praktijkervaring, dan is er een overvloed aan stageplaatsen bij gerenommeerde samenwerkingspartners in de regio waar je je kennis uit de eerste hand kunt oefenen. Wonen en werken in de gemeente Dordrecht zou wel eens iets voor jou kunnen zijn! ( Copyright Httpmarketing Dordrecht ) Wonen en werken in de gemeente Dordrecht
CRYPTOCURRENCY ASSETS RECOVERY EXPERTS, CAPTAIN WEBGENESIS.
Late last month, I unintentionally fell for a cryptocurrency fraud. A Facebook imposter convinced me through a phishing scam of how I would make a sizable profit from a legitimate cryptocurrency company, which he claimed enabled traders to invest and make sizable profits. They took advantage of me and made off with $214000 worth of cryptocurrency. As this was money I had worked so hard to obtain, I was shocked and uncomfortable. After reading favorable articles and internet reviews, I learned that Captain WebGenesis is a licensed professional that specializes in all types of hacking and cryptocurrency recovery. I immediately struck up a dialogue with Expert, and I was able to get my money back. This is a token of appreciation to him, If you are a victim looking for an ethical hacker to help you get your money back, contact Captain WebGenesis.
Mail Add; Captainwebgenesis@hackermail.com
WhatsApp; +1,2,0,5,3,3,6,1,0,2,0.
Another best article today. Your article so inspiration many SLOT SERVER THAILAND give us better life. Thanks God Bless You.
this article is very helpful for us if you are looking for a best quality gloves visit his site https://www.topqualitymalaysiangloves.com/
I as of late went over your blog and have been perusing along. I figured I would leave my most memorable remark. I don’t have the foggiest idea what to say with the exception of that I have appreciated perusing. Pleasant blog. I will continue to visit this blog regularly. brians club
if you are looking for traveling from one place to another visit this informat5ive site also https://himalayan-masters.com/trip/everest-base-camp-helicopter-tour
Traveling is the greatest classroom, where lessons are learned through exploration, encounters, and experiencing the world’s diverse wonders. 🌍✈️🌟 #Wanderlust #AdventureAwaits visit this site https://himalayan-masters.com/trip/everest-base-camp-helicopter-tour
Gratitude for sharing this data. I truly like your blog entry definitely. You have truly shared an instructive and intriguing blog entry with individuals.. Muay Thai
Sertifikat Toefl Itp, or the Test of English as a Foreign Language Institutional Testing Program, is a widely recognized assessment that measures English language proficiency.
Bananas and amlodipine A diabetic patient is always worried about the foods they eat, whether they’re good for their health or not. One such treat that might catch your attention is Fig Newtons.
Join the soccer action virtually – tune into live games via online 축구중계.
This specific is commonly obviously major and in addition magnificent truth nearby in fact fair moreover truly strong My business is needing to consider early expected for this particular significant stuffs… travel
Good site! I really love how it is nice on my eyes it is.
토토사이트랭크
As environmental expert, I believe hospitality firms can save lives and prevent property loss through disaster preparedness. Organizations operating in this industry should adhere to relevant regulations and take effective measures to address problem areas and help lessen disaster effects on people and properties.
I found this article very helpful. you can also visit this site
apkhub.store
Ugly Christmas Sweater Bio
Elevate your holiday spirit with our quirky Ugly Christmas Sweaters at uglychristmassweater.bio! Discover a wide range of festive and fun designs that will make you the life of the party. Shop now for the perfect holiday attire and stand out this Christmas season!
Website: https://uglychristmassweater.bio/
#uglysweater #uglychristmas #christmas #christmassweater #uglychristmassweater