Closely related to the RAW method, this is a relatively new testing method that can return varied results. An asynchronous user test is one where the tasks are laid out in some type of survey and users are asked to go through them at their own pace. What makes this different from just sending surveys is a video element of recording the user’s screen to see where they are clicking and to hear what they may be saying.

This type of test requires that tasks be thoroughly vetted before users are asked to participate and that there is time for group members to review the video recorded for each user. Without being in the same room as users, there isn’t any way to guide the test and gain additional feedback or adjust questions to suit how users are thinking about them.


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