I have a cannon color imageclass 7660. Received the error message but there was no paper in it.
First solved the problem by unplugging the printer for a few minutes, then restarting the printer.
But later, I ran another paper jam error. It showed me the error message after each page. Unplugging didn’t solve this problem. Then I unplugged the printer, restarted it, and let the printer clean. Wa-Lah, problem solved.
Does your printer shows jammed paper issue, all you need to do is to restart your printer, do not forget to reset the paper cartridge. Still facing an issue visit the link. – epson printer error code 0x97