oh no she didn’t

the hotelie life

Another Spring Break adventure; this time: a fire!

March23

I think the city of Miami and I just aren’t meant to be.

After last year’s grand adventure that went down with notable vacation-ruining contributions by Royal Caribbean, US Airways and the city of Miami, I was certain that my travel karma was golden this year. I figured things would be perfect since we were going straight to Miami and back again; no cruises, no connections, not a whole lot of room for complications, getting stranded or general unpleasantries.

And yet.
12 of us (10 hotelies plus my two non-hotelie roomies) planned a trip down to Miami and booked 2 rooms at the Sea Coast Suites. Being savvy hospitality students (in fact, the savviest of savvy hospitality students — the student GM of the Statler Hotel — was with us), one would think that a $300ish bucks for 6 nights would be enough for a little red flag action in our pretty little heads, but no. Really, we figured we could deal with a slummy hotel and spend all of our leftover cash at bars and nice restaurants. And trust me, we did — and we had an AMAZING time on South Beach and even our flights with JetBlue were excellent…. but the hotel? Questionable. Very questionable.

The hotel was, like — a mixed use development, if you will — half condos that people rent year-round and half hotel rooms. We were Spring Breakers, so we weren’t really asking for all that much — a couple beds and some towels and we would have been all set. When we checked in to our HUGE rooms with full kitchens and 2 bedrooms and a balcony with an ocean view, we were happy campers. We even had a refrigerator to store our adult refreshments and big bottles of water! Awesome!

On Thursday morning, our happy camper sunburned, boozey sleep was interrupted at 9 am by something faint and annoying that sounded like an alarm clock down the hall. We opened the door to our room and, turns out: a fire alarm! Good one! We were plenty pissed to have to walk down 15 flights of stairs, but then when smoke was billowing into the stairwell around floor eight we picked up the pace a bit. We stood outside with the fire hoses and all that mess, some of us in ratty, gross clothing that was not really fit for public display, and we watched as a big ol’ chunk of the building (on the opposite side of the fire, no less) fell off and landed inches away from some other people. Oh, ok then.

Apparently, the police and firemen who were dealing with the fire also decided to do a little checky-check on other things around the hotel — and found out that hi, this was actually not licensed to be a hotel at all! Never had been! So hey, guess who had to legally peace out of the hotel the next morning? Yes, all the hotel guests. They moved us to a more expensive hotel down in South Beach and refused to pay for ANYTHING — we actually ended up paying more for that last night and weren’t compensated for, you know, having to pack up all our stuff and lose a whole day at the beach while we were busy a) fighting with them b) being told we were very aggressive when we were fighting for some sort of, like, explanation and c) watching a front desk agent cry (I told them I was a hotel reviewer, which, you know, is sort of true; they did not enjoy that).

I mean, okay. The story of the discussions that transpired between a group of 10 hotelies and a couple of assistant managers (who refused to speak to us until one finished her meeting, which we later found out was a scrumptious solo feast of chicken and rice in her office) is actually sort of hilarious. Another story for another time, kids.

But aside from the fire and the building falling down and being evicted because oops they were running a hotel illegally, Miami was AMAZING. Here we all are, being happy:
springbreakers1.jpg

by posted under Misc. Hotelie Stuff, Spring '08 | Comments Off    

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More than you ever needed to know.

My name is Jenna and I’m a senior Hotel Administration major (you know you’re jealous). I came here from Plano, TX, a huge suburb of Dallas where the high school football teams and the retail shopping experiences are top-notch. I graduated in 2004 from Plano West Senior High, a two-year public high school with around 1800 students. I’m now in Cornell’s School of Hotel Administration where the entire school is smaller than my graduating senior class, but I like it that way. Although we’re allowed to concentrate in specific areas within the Hotel Administration major– Finance or Food and Beverage, for example– I  sort of spent the last 3 years dabbling in everything from culinary arts to hotel design to information systems. I’m thinking that I’d like to go into some sort of industry-related writing; maybe, like, travel magazine writing?

I’m just getting started on my senior year and could not be happier (or busier, really). I work as a Cornell tour guide, answering the phone for 254-INFO, working in the traffic/visitor information booths around campus, and writing back to those emails you send to info@cornell.edu. True to my Southern roots, I’m a member of a sorority, Kappa Delta, and lived in the house with 35 of my sisters sophomore year. I’m involved in various hotelie clubs and worked as a function manager for Hotel Ezra Cornell, a weekend-long event where hotelies take over the Statler Hotel and showcase their talents to hundreds of guests who just happen to be the most influential leaders in the global hospitality industry. In 2007-2008, I take over as the executive director of the Vagina Monologues as part of the nationwide V-Day movement to stop violence against women. Freshman year, I played clarinet in the Cornell Wind Ensemble, bass clarinet in the Cornell Symphony Orchestra, and a little bit of both in the Cornell Chamber Orchestra. I served as Director of Tours for the Hotel School and am now the president of the Hotel School Ambassadors, the group of fabulous hotelies that give tours to prospective students and act as mentors to newly admitted freshmen. Also, I am one of the founding members of the Hotel School Student Advisory Board, a group of SHA students who meet with academic deans to discuss curriculum and other things that will help continuously improve our fabulous school. On top of all that, I had a column in the Cornell Daily Sun junior year (called “Fast Times at Statler High”) and remain on the Sun Op-Ed Board my senior year. I am also an editor of a news blog run by an outside firm, as well as a writer at Hotelchatter.com. Plus, I go out on the weekends… really, I do have a life. Kind of.

This year’s mission: find a job or get into grad school. And, um, graduate.

      Other questions? Leave them in the comments section on any of my entries!