The objective of IT Service Excellence is to create an IT organization that supports the career growth of IT personnel, articulates the expectations of IT staff, and outlines the principles within which IT services are delivered. Some potential objectives: The use of cloud-based services and other outsourcing opportunities will be consistently evaluated and implemented when [ Read More ]
Student Experience is focused on IT services that Cornell students cycle through from the time they are applicants to fully matriculated students to graduate students to alumni. The IT system should support this full cycle. Some potential objectives: IT systems should transition seamlessly as the relationship of the Cornell student to the university transitions – [ Read More ]
The Research and Scholarship portion of the Strategic Plan will address objectives that support and enhance the research mission of the university. Some potential objectives: Create a mix of IT technologies that support both virtual and physical collaboration across research communities. Understand and provide advanced data management and storage services to researchers. Support and continue [ Read More ]
The Teaching and Learning portion of the IT Strategic Plan will focus on those IT components, services or technologies that advance the learning experience of our students. Further, it will aim to identify objectives that enable our professors to use modern IT to create the learning environment they desire. Some potential objectives: Develop creative ways [ Read More ]
This week, the IT Question of the Week is changing to a new format to make it easier to comment, read what others are saying, and respond to their thoughts. Since this change should enhance our ability to discuss the future of IT@Cornell, it seems like a good time to invite your suggestions for directions the conversation could take:
What haven’t we asked about computing and technology at Cornell that you would like us to ask?
Let us know your thoughts.
The new IT@Cornell Dialog site also includes all the previous questions of the week as well as the responses that have been made to them so far. If you have something to add or would like to follow up on something someone else has said, please join the discussion!